What We Build

Visibility,
built to fit your business

Three kinds of systems, each designed to eliminate one specific blind spot. We start with the one costing you the most — and build only what's needed to solve it.

Service 01

Client Profitability View

Revenue is what you bring in. Profit is what's left after the support emails, the scope creep, the refunds, and the team hours. We connect your billing, time-tracking, and CRM data into a single view that tells you which clients are worth fighting for — and which ones are quietly draining the business.

Discuss Your Client Data
What you see

Net contribution per client

Revenue minus the actual cost to serve — including team hours, support load, and direct expenses. The real margin, not the gross.

What you see

Top 20% / bottom 20%

Which clients deserve more attention, and which ones deserve a price increase or a graceful exit.

What you see

Profitability trends

Watch profitability change month over month — so you catch deteriorating engagements before they become losses.

What you see

Service-line breakdown

Which of your services actually pay the rent — and which ones look successful but are subsidized by everything else.

Service 02

Retention Early-Warning

By the time a client cancels, the warning signs have been there for weeks. Drops in visit frequency, fewer purchases, less engagement — all visible in your existing tools, all invisible to you because no one's watching for them. We build the watcher.

  • Automatic flags when a client's behavior changes
  • Visit-frequency, spend, and engagement tracking
  • A weekly at-risk list your team can act on
  • Retention metrics tracked over time
  • Works with Mindbody, HubSpot, Stripe, and most major platforms
Discuss Retention Tracking
Example — At-Risk View
Sarah K.
Was 4x/week, now 1x/week
High risk
Marcus T.
No visit in 21 days
High risk
Jenny L.
Spend down 40%
Watch
David R.
Email opens dropped
Watch

Illustrative example — your view is built around your specific signals.

Service 03

Owner's Operating Dashboard

Most owners look at five places to figure out how the business is doing — bank balance, booking software, Quickbooks, the team's calendar, and a gut feeling. We replace all of that with one screen: the five to ten numbers that actually drive the business, updated automatically, available Monday morning.

  • Revenue by service, channel, or location
  • Active clients, retention rate, churn risk
  • Pipeline, conversion, and lead-source attribution
  • Operational KPIs specific to your business model
  • Alerts when key numbers go off-track
Discuss Your Dashboard
Example Dashboard Metrics
Monthly Revenue
$84,200
▲ 9% vs last month
Active Clients
347
▲ 22 new this week
Retention Rate
91%
▲ 2.1pts this quarter
At-Risk Clients
8
Needs attention
How It Fits Together

One blind spot at a time. Built to extend.

You don't need all three on day one. We start with the highest-leverage problem and build a working system in two weeks. From there, you decide whether to extend it — at your pace, on your budget.

Connect existing tools

We work with what you already have. Mindbody, Stripe, HubSpot, QuickBooks, Google Workspace, Zapier, custom databases — most platforms expose data we can pull in safely.

Mindbody Stripe HubSpot QuickBooks + more

2-week system build

A working system that solves one specific blind spot. Live, not a static report. Yours to keep, with documentation. Most builds run two to four weeks depending on data complexity.

Extend when ready

When the first system pays for itself, we extend it to the next blind spot. Same foundation, no rebuild. Optional monthly retainer if you want continuous improvement.

Behind The Speed

Why two weeks is even possible

Custom systems used to mean six-figure budgets and six-month timelines — which is why most $1M–$10M businesses were stuck with off-the-shelf tools that didn't fit. We use AI-directed development to build working visibility systems in days and weeks, at a fraction of traditional cost. Same engineering quality, compressed into a timeline that actually makes sense for a Sonoma County business.

Not sure which blind spot to fix first?

That's exactly what the Visibility Snapshot is for. A 20-minute conversation. We identify the three blind spots costing you the most, and you leave knowing where to start.